CASE STUDY
We helped AKRON Group to boost the skills development of its team
May 20, 2025
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In a corporate environment where teams are hybrid, diverse, and facing increasingly limited attention spans, designing effective training is not a matter of format, but of pedagogical architecture.
This is where multimodal learning becomes a key strategy to increase retention, engagement, and on-the-job knowledge transfer.
In this guide, you will find:
Multimodal learning is a training approach that combines multiple channels and formats (visual, auditory, textual, interactive, and experiential) to improve comprehension and knowledge retention.
Unlike traditional training, which typically relies on a single dominant format (for example, text or video), multimodal learning intentionally and structurally integrates different cognitive stimuli.
Its foundation is rooted in the dual processing theory developed by Richard Mayer, which demonstrates that people process information through two main channels (visual and auditory). When both are combined effectively, cognitive overload is reduced and memory consolidation improves.
Studies published in Educational Psychology Review indicate that a structured combination of modalities can increase retention by 20% to 40% compared to single-format approaches.
Multimodal learning does not mean “using many formats,” but rather orchestrating them with pedagogical coherence.
The VARK model, developed by Neil Fleming, classifies learning preferences into four categories to help educators understand how learners prefer to absorb information and adapt their teaching methods accordingly. These categories are:
Although the concept of “learning styles” has been reexamined by various research studies, the model remains useful as a design framework because it encourages diversification of the learning experience.
In fact, in corporate environments where technical, operational, and strategic profiles coexist, this diversification increases the likelihood of cross-functional understanding.
While the blended or hybrid model combines in-person and online environments, the multimodal model explores different formats and channels to present content, offering learners multiple ways to absorb knowledge.
| Blended learning | Multimodal Learning |
|---|---|
| Combines in-person and online formats | Offers a range of formats and learning styles |
| In-person + digital | Includes text, video, podcast, games, simulations, etc. |
| Flexible learning locations | Personalizes and enriches the learning experience |
| Mix of traditional and digital methods | Tailors to the learner's cognitive profile and preferences |
| May be confined to certain environments | Versatile with any device |
Ultimately, blended learning answers the question “where learning takes place,” while multimodal learning addresses “how learning is cognitively structured.”
The multimodal approach is built on three key pillars:
Several corporate learning reports published by Deloitte, including
Learning for a Skills-Based Future, agree that organizations evolving toward more active, personalized, and skills-based learning models achieve stronger results in adaptability, performance, and business alignment.
Rather than focusing solely on content delivery, these strategies prioritize hands-on experience, contextual application, and continuous competency development. In this context, multimodal learning enables precisely this experiential approach by integrating formats that encourage active participation and real-world transfer.
The variety of formats and interactive experiences breaks away from the monotony of traditional training. By allowing employees to choose how they prefer to learn — whether by watching a video, listening to a podcast, or interacting with a game — learning becomes more engaging and personalized, resulting in higher commitment and motivation.
Research shows that combining different sensory channels increases knowledge retention. With multimodal learning, content is reinforced in multiple ways, facilitating deeper internalization and practical application in day-to-day work.
By incorporating diverse and accessible formats, such as videos with captions, audio transcripts, images, and interactive elements, multimodal learning ensures that all employees — regardless of their abilities or specific needs — can learn equitably and independently.
Multimodal learning allows employees to seamlessly access content on any device (mobile phone, tablet, or desktop computer) and at times that best fit their routine. This flexibility is critical in a dynamic and increasingly digital corporate environment, especially for remote employees or frontline workers.
Why do this? Because multimodal learning is not an objective in itself — it is a means to an end. If it does not stem from a specific gap such as operational errors, low conversion rates, slow onboarding, or formal compliance without real-world application, it becomes merely a collection of formats without impact.
Before designing anything, ask yourself: What behavior or outcome do I need to change? The starting point must always be a measurable need.
| Objective | Recommended Format | Level of Interaction |
|---|---|---|
| Technical procedure | Interactive simulation | High |
| Awareness | Video + infographic | Medium |
| Compliance training | Microlearning + quiz | Medium |
| Soft skills | Role play + feedback | High |
Why do this? Because understanding is not the same as knowing how to apply. If training does not include practice, its impact on performance will be minimal.
A simple structure that works:
If employees only consume content without acting on it, on-the-job transfer will be limited.
If part of your team cannot properly access the content, training loses impact and creates legal risk. To guarantee accessibility, it is important to:
This ensures that the vast majority of your workforce can complete the training without friction and without compromising regulatory compliance.
Many training programs are completed but do not transform results. If you do not define from the start which KPI should improve, you will not be able to demonstrate ROI. This approach will help you:
Multimodal learning should not be implemented simply because “it sounds good.” It makes sense when there is a clear reality: what we teach does not always translate into what happens on the job.
If training is already delivering measurable results and being applied in daily work, you may not need to change anything. However, if you detect a gap between what is learned and what is actually done, that is where the multimodal approach can make a difference.
At that point, it stops being just another methodology and becomes a strategic tool to close that gap and generate real impact.
Avoid limiting yourself to completion rates.
Recommended metrics:
How to measure it in an LMS:
A multimodal strategy requires:
isEazy LMS allows you to:
Implementing multimodal learning in eLearning requires planning and the use of diverse tools and resources. Here are some effective strategies:
Use videos, podcasts, infographics, animations, and text to present content. Each format should align with different learning preferences.
Incorporate quizzes, discussion forums, simulators, and educational games to make learning more interactive.
Provide regular and personalized feedback to help learners monitor their progress and identify areas for improvement.
Use platforms such as isEazy LMS to efficiently and affordably manage multimodal content. Our LMS enables the integration of diverse content formats, creating a unique learning experience.
Behavioral skills are more effective when developed in real and varied contexts. Through interactive content, expert-led videos, and self-assessment exercises, the multimodal model helps professionals internalize behaviors and apply them in their daily work.
The first days in a new company are decisive. The use of welcome videos, interactive infographics, podcasts, and gamification elements creates an engaging experience that accelerates onboarding and strengthens connection with organizational culture.
The first days in a new company are critical. The use of welcome videos, interactive infographics, podcasts, and gamification elements creates an engaging experience that accelerates onboarding and strengthens connection with the organizational culture.
To put a truly effective multimodal learning model into practice, it is essential to rely on a robust, intuitive, and flexible platform. isEazy LMS is exactly that: an all-in-one platform that transforms the way your organization trains, engages, and develops talent.
With isEazy LMS, you can:
All within a modern platform designed for every device.
With isEazy LMS, multimodal learning shifts from being a challenge to becoming a competitive advantage. Discover how to transform your training strategy today.
Multimodal learning is not simply an attractive methodology, but a training architecture that requires intentional design, measurement, and continuous improvement.
If you are considering implementing it, ask yourself these three questions:
Without these three variables clearly defined, multimodal learning becomes a collection of formats without real impact.
With a platform like isEazy LMS, you can structure multimodal learning paths, integrate SCORM or xAPI, measure behavior by resource type, and optimize decisions based on real data.
The difference between training that is consumed and training that transforms lies in how you design the experience and how you measure its impact.
If the goal is for training to stop being a cost center and become a strategic lever, well-implemented multimodal learning is a solid starting point.
Yes, but only when it is designed with pedagogical intent and aligned with a specific business objective. It is not about adding formats for variety, but about combining modalities based on the type of competency being developed. For example, procedural skills improve through simulations, while soft skills require role plays and structured feedback. When implemented correctly and measured with the right KPIs (completion rates, transfer, error reduction), multimodal learning shows clear improvements in engagement and practical application.
The choice of modality should start with the learning objective, not the available resource. If the goal is conceptual understanding, video combined with structured visuals works well. If operational transfer is required, interactive practice must be included. The key is to use a decision matrix that connects objective → modality → evaluation type. Additionally, analyzing historical LMS data (drop-off rates, scores, module repetition) will help optimize future decisions.
It is not mandatory, but it is highly recommended if you want to measure real impact beyond simple “completion.” SCORM allows basic tracking (time, status, score), while xAPI records specific interactions, retries, simulations, and behavior at the resource level. If your priority is demonstrating training ROI or correlating modality with performance, xAPI provides a much deeper level of insight.
You need to go beyond completion rates. A comprehensive analysis includes engagement by resource type, average assessment attempts, time to competency, and transfer surveys at 30 or 60 days. Ideally, results should be compared before and after introducing a multimodal approach. Without defined metrics from the start, it will be impossible to demonstrate real business impact.
It may require more upfront planning, but not necessarily higher costs. In fact, when properly structured, it reduces rework and improves content reuse. With the right tools, you can create reusable multimodal templates and scale production without exponentially increasing effort. Additionally, improved effectiveness often offsets the initial investment.
The diversity of formats must be accompanied by clear accessibility standards. This includes subtitles, transcripts, structured navigation, adequate contrast, and keyboard compatibility. The World Wide Web Consortium guidelines (WCAG 2.2) are the recognized reference standard. Integrating accessibility from the design phase prevents later rework and enhances the experience for all employees.
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