CASE STUDY
How ING centralized all its training and communication into a single app.
August 11, 2026
CONTENT CREATED BY:

Table of contents
BYOD (Bring Your Own Device) is a corporate policy whereby employees use their own smartphones, tablets or personal computers to access corporate resources, applications and data. Rather than relying exclusively on company-provided hardware, employees work with the devices they already know and use every day.
In the context of corporate training, BYOD has transformed how L&D teams deploy e-learning programmes: employees can access their courses, consume content and complete activities from anywhere at any time, without depending on an assigned corporate device. According to Spain’s National Cybersecurity Institute (INCIBE), this policy is already in place at the majority of large organisations and its adoption continues to grow.
The rise of BYOD in corporate training is not just a technology trend — it is a structural shift in how employees learn. When a company adopts a BYOD policy, e-learning is no longer confined to a desktop computer in the office; it becomes accessible at any time and from anywhere: on public transport, between meetings, at home or while travelling.
This transformation directly impacts three key areas of any corporate e-learning strategy:
It is no coincidence that BYOD growth has gone hand in hand with the rise of mobile learning solutions: both trends share the same goal — bringing training to the employee, rather than expecting the employee to come to the training.
Implementing a BYOD policy within an e-learning programme delivers tangible benefits for both the organisation and employees themselves:
No corporate policy comes without trade-offs. BYOD introduces real challenges that L&D and IT teams must address together before rolling out the initiative:
| BYOD advantage | Impact on training | Recommended measure |
|---|---|---|
| Reduced hardware costs | Budget reallocated to content or LMS | Audit device compatibility across the team |
| Greater employee engagement | More time on platform and higher completion rates | Design mobile-first content in microlearning format |
| Cybersecurity risk | Possible exposure of LMS data | MDM + multi-factor authentication + security training |
| Device fragmentation | Inconsistent user experience | Responsive LMS + cross-platform compatibility testing |
| Geographic flexibility | Training accessible for remote and mobile teams | LMS with native app or mobile-optimised web interface |
Rolling out BYOD in a corporate training context is not just a matter of “letting employees use their phones”. It requires structured planning that covers both the learning experience and data security. Here are the key steps to doing it right:
BYOD is the natural catalyst for mobile learning: when employees can use their own smartphone to learn, training integrates organically into their daily routine. There is no longer any need to set aside time at an office computer; learning happens in the in-between moments of the day.
This combination is especially powerful in asynchronous learning scenarios: employees progress at their own pace, at the moment that suits them best, and from whatever device they have to hand. For L&D teams, this translates into higher completion rates, better distribution of training time and a learning experience that is less disruptive to the working day.
According to DataBridge Market Research, the global mobile learning market reached USD 110 billion in 2024 and is projected to surpass USD 1 trillion by 2032, with an annual growth rate above 32%. A figure that reflects how the combination of BYOD and mobile learning is redefining corporate training at a global scale.
Security is the main barrier to BYOD adoption in many organisations — and for good reason: personal devices fall outside the direct control of the IT department. However, with the right measures in place, it is possible to minimise risk without giving up the benefits of the policy. These are the essential provisions any BYOD policy for training must cover:
Not all LMS platforms offer the same level of compatibility with personal devices. For BYOD to work effectively in corporate training, the LMS must be mobile-optimised and accessible from any operating system (iOS, Android, Windows, macOS) without requiring additional software to be installed. The best LMS platforms on the market offer a responsive interface or native app, ensuring that employees can access their courses, complete activities and track their progress from any personal device. Before rolling out a BYOD policy, it is worth auditing LMS compatibility with the most common device types used by your teams.
BYOD (Bring Your Own Device) and COPE (Corporate-Owned, Personally Enabled) are two opposing models for device management in the workplace. In the BYOD model, employees use their own personal devices to work and access corporate resources. In the COPE model, the company provides the device but allows employees to use it for personal purposes as well. From a corporate training perspective, both models enable mobile e-learning access, but COPE offers greater control over security and user experience, while BYOD reduces hardware costs and increases employee satisfaction by letting them work with their familiar device.
BYOD requires a mobile-first approach to instructional design: courses must display correctly on small screens, with legible text, finger-friendly buttons and no dependency on technologies that do not work on mobile (such as Flash). This means prioritising responsive formats, microlearning (short capsules of 3 to 5 minutes), optimised video and interactive activities compatible with touchscreens. It is also advisable to prioritise asynchronous learning, since employees who learn on their own device tend to do so outside working hours or during low-intensity moments in their day.
BYOD carries real security risks — access from public networks, mixing of personal and corporate data, unpatched devices — but these risks are manageable with the right measures in place. A secure BYOD policy includes the use of MDM (Mobile Device Management) solutions to manage and monitor devices, the requirement for multi-factor authentication to access corporate resources, technical separation between personal and professional environments, and a mandatory cybersecurity training programme for all employees. Spain’s National Cybersecurity Institute (INCIBE) provides specific guidance for implementing BYOD policies with adequate safeguards.
We help you according to your needs
Request a demoTry it free
