How to receive criticism positively? Turn feedback into opportunities with these 10 steps


Most people tend to be uncomfortable when receiving criticism that highlights their mistakes or points out areas for improvement. We often resort to defensive postures, criticizing the messenger and their approach, evoiding responsibility, and shifting blaming among other things. 

These reactions typically stem from a lack of self-awareness on the part of the recipient. This attitude hinders personal growth and improvement, as it prevents us from acknowledging our blind spots. 

But how can we harness criticism for personal growth? In this article, we  explore key strategies for receiving feedback positively and using it for professional and personal development. 

Consequences of receiving negative criticism 

Negatively receiving criticism results in two unfavorable outcomes: 

Emotional cost 

This affects both the giver and receiver of feedback. The  giver’s intention, often constructive and positive, fails to achieve its goal. Meanwhile, the recipient experiences negative emotions like anger (perhaps due to offense taken), sadness (for not measuring up), and fear (fearing a lack of value or questioning of their professionalism or integrity). 

Relationship costs 

As a result, the relationship with the giver can deteriorate, leading to arguments, conflicts, distance, or even rumors. 

For this reason, it’s essential to receive criticism impartially, regardless of the giver’s approach, extracting valuable insights and turing them into something positive.  

Importance of active listening and understanding criticism  

Embracing criticism is crucial for demonstrating professionalism, respect, and enhancing relationships with leaders and colleagues. To achieve this, practicing active listening is key. 

Active listening enables individuals to analyze criticism, determining its validity and potential for improvement. This requires cognitive and emotional effort, empathizing with the giver and comprehending the critique thoroughly. 

These are the advantages of actively listening to criticism and understanding it: 

  • Personal and professional growth opportunities. 
  • Exposure to diverse and enriching perspectives. 
  • Strengthening relationships and building trust. 
  • Fostering innovation and creativity. 
  • Developing emotional resilience. 
  • Enhancing continuous improvement and adaptability. 
  • Informed decision-making. 
  • Cultivating emotional and professional maturity. 
  • Enhancing products, services, or skills. 
  •  Reaching individual and team potential. 

Receiving constructive criticism and leveraging it for growth 

So, how can you learn to receive criticism well and take advantage of these opportunities? 

  1. Smile and express gratitude: maintain a positive mindset and thank the giver, even if you disagree with the criticism. Remember, they’re investing their time. 
  2. Stay calm: avoid getting defensive or taking it personally. Focus on the specific situation, rather than generalizing or reacting impulsively. 
  3. Take your time: before responding, pause, count to ten, and breathe. Analyze the message before replying. 
  4. Think positively: convince yourself that the criticism carries good intentions. Extract insights from the idea, even if the timing or source seem inappropriate. 
  5. Extract the essence: identify the core message and its benefits for you. 
  6. Acknowledge errors: don’t deny the critique; accept your mistakes. 
  7. Avoid playing the victim: channel your energy into improvement rather than defensiveness, dismissing the comment, or attacking the giver. 
  8. Seek suggestions: learn from others by asking how they’d approach the situation. 
  9. Refrain from counterattacks: A defensive stance is unproductive, and a “tit-for-tat” approach adds no value. 
  10. Listen attentively: by doing so, you’ll avoid repeating the same mistakes in the future. 

Fostering a feedback culture 

Having understood how to receive and embrace criticism, it’s time to instill this approach within your team. Establishing a feedback culture where criticism is viewed as an opportunity for improvement, not an unwarranted attack, is essential. 

Achieve this by: 

  • Promoting open and transparent communication. 
  • Encouraging learning and continuous improvement. 
  • Reinforcing your collaborators’ skills. 
  • Cultivating an environment of trust and respect for others’ opinions. 
  • Implementing formal and informal communication strategies. 
  • Celebrating successes and reflecting on mistakes. 
  • Encouraging participation, collaboration, and teamwork. 

Does your team act in line with the behaviors above? If so, it’s likely they have a high level of self-awareness. If it’s something they need to work on, isEazy Skills offers a comprehensive catalog of courses on soft and digital skills to encourage professional growth.  

With isEazy Skills, you can enhance your skills and competencies, as well as those of each person on your team. Achieving this will exponentially boost your personal and professional capabilities, solidify positive relationships, and reinforce your team’s talents. 

Cristina Sánchez


Cristina Sánchez

Digital PR Specialist at isEazy

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