CASE STUDY
How MAPFRE turned learning into sales with isEazy
July 12, 2024
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Table of contents
Educational content is the foundation of any learning experience. It doesn’t matter whether we’re talking about in-person training, blended learning, or online learning—without well-designed materials, learning remains just an intention.
But today, as training needs to be faster, more digital, and more scalable, the concept has evolved. It’s no longer enough to “create content”: you need it to be clear, practical, interactive, measurable, and accessible.
In this guide, we’ll explain what educational content is, what its most common formats are, and how to create it step by step so it actually works in real-world settings (especially in e-learning and corporate training).
Educational content is any material created with the main purpose of supporting learning. Its goal is to help someone understand concepts, develop skills, or gain knowledge in a clear and structured way.
It can take many forms (text, video, presentations, podcasts, infographics, interactive activities…), but it always shares one essential element: a pedagogical intent. In other words, it doesn’t just inform—it’s designed to teach.
A simple example of educational content could be a presentation on a specific topic. It could also be a text that explains the key concepts of a lesson. And in digital environments, it could be an online course with videos, activities, and assessments.
Sometimes these terms are used interchangeably, but there are important differences:
In practice, in corporate e-learning the most common terms are digital educational content or e-learning content, since it’s designed to be consumed online and is usually published within a learning platform.
What sets educational content apart from other kinds of content is its purpose: it’s designed to explain, guide, and support learning. And since not everyone learns the same way, different formats exist to meet different needs.
These are one of the most traditional formats. They include manuals, guides, ebooks, articles, reference documents, and more.
Business example: a downloadable guide with internal procedures or a software user manual.
Blogs are especially effective when the goal is to explain complex concepts in a more direct, approachable way. They often answer frequently asked questions and include multimedia elements.
Business example: internal training articles about product knowledge, customer service, or best practices.
This includes videos, podcasts, micro-videos, narrated presentations, animations, or visual explanations.
Business example: a short video explaining an onboarding process, compliance training, or safety procedures.
Anything that requires active participation: quizzes, games, simulations, activities, interactive videos, role plays…
Business example: a customer conversation simulation (role play) with immediate feedback.
These are structured materials designed to deliver digital training from start to finish. They typically combine videos, reading, interactive elements, and assessments.
In corporate e-learning, it’s also key that content can be published in standard formats such as SCORM or xAPI so it can be tracked.
Business example: a full course on workplace safety, code of ethics, or sales training.
Educational content matters because it:
In short: educational content is the vehicle that turns training goals into real results.
Not all “informational” material works as educational content. For it to be truly useful—and not end up abandoned—it needs to meet certain criteria.
Good educational content should be:
It explains concepts using simple language, a logical structure, and examples that make them easier to understand.
Learners should be able to apply it in real work situations. Without context or practical scenarios, it’s quickly forgotten.
Especially in companies, long and dense content tends to lose people. Breaking it into short modules improves completion and retention.
In corporate training, measurement isn’t optional. You need to know who completed it, what results they achieved, and where they struggled.
Interactivity helps learners stay focused. And learning by doing always leads to higher retention than learning by reading alone.
Creating effective educational content isn’t just about creativity—it’s mostly about methodology. That’s why it’s important to define clear steps and establish what makes an activity effective.
| Step | What to do | Practical tip |
|---|---|---|
| 1. Define the objective | Define what the learner should be able to do by the end | Use observable objectives (e.g., identify, apply, recognize) |
| 2. Know your audience | Analyze level, context, and learning conditions | Adjust tone, depth, and format (mobile, time, role) |
| 3. Choose the format | Select the type of content based on the need | Microlearning (speed), role play (practice), course + test (compliance), tutorial (adoption) |
| 4. Design the structure | Organize the content into modules before producing | Each module: explanation + example + practice + feedback |
| 5. Add interaction | Add participatory elements | Quizzes, games, flashcards, drag & drop, interactive video, simulations |
| 6. Assess and provide feedback | Include checks and corrections | Include checks and corrections. Self-assessment + review + exercises with clear feedback |
| 7. Publish and measure | Launch and analyze results | Measure completion, results, time, and drop-off points |
There are many tools and resources that can help you create high-quality educational content. Some of the most relevant include:
Video is essential in e-learning. Video editing tools allow you to cut, merge, and enhance clips, add effects, transitions, subtitles, and graphics. Some also include screen recording features for tutorials and product demos.
These tools help you create infographics, presentations, and diagrams that complement written content. They offer customizable templates and a wide range of visual elements.
Lastly, authoring tools allow you to design and build customized learning materials, such as texts, graphics, animations, and interactive activities. They’re usually compatible with LMS platforms for easy integration, and the best ones bring everything together so you can create courses and any type of educational content without needing additional tools.
Looking for the ideal authoring tool? isEazy Author is the #1 software for creating e-learning content—an intuitive, easy-to-use authoring tool with AI-powered productivity features for generating translations, voiceovers, subtitles, and final assessments in just a few clicks. Plus, our authoring tool lets you create accessible e-learning courses automatically—without being an expert. Ready to get started? Request a demo.
It’s educational content designed to be consumed in digital environments (web, mobile, training platforms). It typically includes multimedia, interactivity, and measurable tracking capabilities.
Educational content is the material itself. E-learning is the digital learning model/format that uses that content within a complete learning experience (platform, tracking, assessment, etc.).
The most effective formats usually include:
Microlearning
Short videos
Interactive content (quizzes, games)
Simulations and role plays
SCORM courses when tracking is required
High-quality educational content is usually:
And also: it can be updated without having to rebuild everything from scratch.
It depends on the type of content:
Video: video editors and screen recording tools
Design: graphic design tools
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