CASE STUDY
Pepco is a fashion and retail chain with over 3,100 stores in 17 countries. Since its founding in 2004, it has become a leading international company, offering customers a range of the best shopping options, and access to all the products they need daily.
As part of its expansion plan, Pepco Iberia aims to increase its current team of 2,000 employees by an additional 1,000 more each year. To achieve this, they needed a new set of e-learning tools to meet the training needs of a rapidly growing and diverse workforce.
This required them to update and improve their learning process to serve a wide range of professionals located both in offices and stores, providing them with all the necessary knowledge to perform their daily tasks effectively.
Roberto Germán, HR Director, Hossa Agzanay, Recruitment and Development Manager, and Germán Rodríguez, Training and HR Projects Manager at Pepco Iberia, share their experience with isEazy, and discuss how its tools have helped them achieve greater efficiency and personalization in their training management.
Founded
2004
Sector
Fashion and Retail
Scope
Europe
Workforce
2,000+ employees
Technology
isEazy Author e isEazy LMS
Roberto Germán
HR Director
Pepco Iberia
Hossa Agzanay
Recruitment and Development Manager
Pepco Iberia
Germán Rodríguez
Training and HR Projects Manager
Pepco Iberia
NEED
The rapid growth of Pepco Iberia in recent years has driven the company to update and enhance its corporate training processes, in a bid to meet the learning needs of an increasingly large and diverse team.
“The strong growth in recent years has forced us to update and improve our corporate training processes to meet the learning needs of a growing and diverse team.” – Hossa Agzanay, Recruit & Development Manager at Pepco Iberia.
Additionally, the company needed to create specific, personalized e-learning courses to ensure that all employees, regardless of their role or location, received access to the appropriate training.
SOLUTION
Implementing isEazy LMS and isEazy Author has allowed Pepco Iberia to achieve a new level of autonomy in its training management:
This platform allows Pepco Iberia to comprehensively manage employee training, keeping them up to date with all the content they need for their daily work.
Its customization features have been essential in designing tailored training paths for each professional profile, creating a unique learning experience suited to the characteristics of each department, role, or language.
This authoring tool makes it possible to create interactive e-learning courses in minutes, allowing multiple authors to work simultaneously on the content, even offline.
“Thanks to isEazy Author, we have achieved our goal of creating specialized e-learning courses with exclusive and 100% personalized content. Its learning curve is so low that you can go from novice to expert in just a few hours of use.” – Germán Rodríguez, Training & HR Projects Manager at Pepco Iberia.
“Thanks to the isEazy LMS learning platform, we have finally become the owners of our training. We can now keep our employees updated with all the training content and information they need for their daily work.”
Hossa Agzanay
Recruit & Development Manager
Pepco Iberia
RESULTS
Since implementing isEazy Author and isEazy LMS, Pepco Iberia has seen significant improvements in its training processes, including an increase in course completion rates from 27% to nearly 84%. But that’s not all – managing the training project is now faster and more effective, reducing the time spent on progress reports by 70%. The content created through the authoring tool has further enhanced the training experience for each employee, boosting their productivity and autonomy.
“We are truly happy with the results. So much so that, although our use of isEazy tools is currently limited to Spain and Portugal, we plan to expand them to other countries, creating unique training paths that will help us develop the full potential of all our collaborators.”
Roberto Germán
Human Resources Manager
Pepco Iberia
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