We enhance the learning experience, satisfaction, and training completion at Grupo Puerto de Cartagena
The Port of Cartagena Group is the main logistics platform in the Caribbean. Thanks to its strategic location and the high efficiency of its maritime terminals, the company has established itself both regionally and globally.
Recognized by the World Bank and S&P rankings as the number one port in efficiency in the Americas and Europe, and the third globally, it is the best-connected port in Latin America and the Caribbean: it connects with 840 ports in 150 countries around the world, serves 25 shipping lines, and is responsible for 60% of bilateral trade with the U.S.
Innovation, sustainability and a committed and highly trained human talent are the cornerstones of their business management. In fact, they have been recognized as the “Best Company to Work for in Latin America and Colombia” by the Great Place to Work Institute. For them, it is essential to have an e-learning solution that allows them to optimize the training and development of their employees.
Karina Kure Ghisays
Director of Human Resources Group Port of Cartagena
Founded
1993
Sector
Industry Portuaria
Technology
LMS, Skills y Author
Countries
+150 contries
- NEED
A more enriching and effective learning experience for the growth of their entire team
In order for all professionals to acquire the necessary technical knowledge, close skills gaps and enhance internal career plans in an industry as challenging as the port industry, the Port of Cartagena Group needed an ally that could solve all its online training needs.
Although they already had an e-learning platform, the truth is that they needed to find an alternative that would allow them to improve the learning experience of their employees.
An LXP (learning experience platform), which would generate greater connectivity, interaction and ease of use; but, with enough robustness to manage a large-scale training project.
On the other hand, they needed to provide their professionals with attractive and effective courses to enhance their development, in addition to obtaining autonomy when it comes to creating their own and personalized content for the various groups.
“We believe that training is the heart of the organization, and that is why we were looking for an adequate educational space for employees to acquire the technical knowledge and skills necessary for their growth.”
Karina Kure Ghisays, Director of Human Resources Group Port of Cartagena.
- SOLUTION
isEazy: A strategic ally for the transformation of your learning
isEazy became the best alternative for Grupo Puerto de Cartagena, allowing them to achieve their training objectives in a comprehensive way through their various e-learning solutions.
- lms
A powerful management, knowledge and communication tool
According to Karina Kure Ghisays, isEazy LMS became a strategic tool for internal knowledge management, as well as for capitalizing on the organization’s knowledge and multiplying it at all levels.
The platform, which combines the best of a learning experience platform (LXP) and a powerful learning management system (LMS), “is a differential element that allows the value of the organization to be increased, because it generates synergy between the entire work team and enhances the corporate culture.”
All the functionalities of the platform are very good and useful. From the welcome dashboard, highlights and news; social tools that allow you to rate, comment and select as favorites; even the fact of being fully responsive, so that students can access it at any time and place.”
Karina Kure Ghisays, Director of Human Resources Group Port of Cartagena.
- skills
Attractive and relevant content for professional upskilling
Through isEazy Skills, employees of the Grupo Puerto de Cartagena can access a complete catalog of courses to enhance skills such as leadership, teamwork or communication, among others.
It is agile, interactive, and accessible content, which helps all employees enhance their talent and manage their own learning.
There is a very wide catalog for the development of soft skills. In addition, the courses are accompanied by powerful interactive resources and gamification that encourage participation and self-development.”
Karina Kure Ghisays, Director of Human Resources Group Port of Cartagena.
- author
Autonomy in content creation with an AI-powered tool
Karina Kure Ghisays mentions that with isEazy Author they have “the possibility of creating their own content and sharing it quickly, easily and without any complications“.
In addition, they can optimize creation time thanks to their ready-to-use resources and powerful artificial intelligence features, while creating spectacular courses to engage their team.
The ease of downloading reports, generating certifications, and designing courses in record time, together with the possibility of acquiring content from the catalog, has significantly improved our training.”
Karina Kure Ghisays, Director of Human Resources Group Port of Cartagena.
- RESULTADOS
Successful training: More engagement and 100% satisfaction
As Karina Kure Ghisays comments, less than a year after its implementation, they were already getting the most out of isEazy’s tools. She also adds that from the very beginning, they have felt “supported throughout the process: implementation, integration, content migration, customization, and launch.”
Thanks to their solutions, they have reduced the skills gap, while employees can permanently update themselves on soft skills, technical knowledge, and industry trends. In addition, their training strategies are more effective and generate greater impact.
“Thanks to isEazy, we have been able to homogenize and standardize knowledge in the same direction, keep employees updated on industry changes, and strengthen the corporate culture by transmitting our values and business knowledge.”
Karina Kure Ghisays, Director of Human Resources Group Port of Cartagena.
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