CASE STUDY
Sellics is a young company, but it is going strong. Since its creation in 2014, this German company has experienced non-stop growth, consolidating its position as the No. 1 software for sales optimization on Amazon.
With a growing workforce, Sellics needed a solution that would allow them to create their own training courses more effectively and be able to share them easily. The goal? Optimize and boost the impact of their onboarding processes for new employees.
Before the arrival of isEazy Author, onboarding processes were done through single courses, in static formats such as PDF or PowerPoint. These formats were considered a limitation for the team.
Lidia Krasowski, Head of CSM for Enterprise Customers at Sellics, shares how isEazy Author has helped them meet their training needs for a constantly growing team—and how they’ve managed to optimize and enhance the impact of their onboarding processes for new employees.
Sector
Software provider
Clients
+4000
Región
Germany
Workforce
200 employees
Lidia Krasowski
Head of CSM for Enterprise Customers
Sellics
NEED
Sellics is a young company, but it is going strong. After 7 years of unstoppable growth, their main goal was to continue offering the best customer service.
To do this, it was essential to establish a training plan that would allow them to share their values and way of working with a constantly growing workforce.Until a few months ago, Sellics carried out its onboarding processes through individual courses.
They used formats such as PDF or PowerPoint, which they shared through Slack and other instant communication tools. However, to keep their know-how alive, they needed to ensure that the entire team had access to the latest versions of these documents.
Creating content in such static formats greatly limited the team. They needed to start creating their own onboarding courses in a more effective way, to be able to share them more easily.
“Our workforce is growing, and keeping our employees up to date required finding a solution to the challenges we face every day.”
Lidia Krasowski
Head of CSM for Enterprise Customers
Sellics
SOLUTION
isEazy Author was the perfect solution to Sellics’ training needs. Without prior know-how, and thanks to ready-to-use templates and a multitude of learning resources, they have managed to create high-quality e-learning content. As a result, they were able to meet the demanding deadlines and objectives of the technology sector.
Multimedia elements such as video or audio improve knowledge retention and make the courses much more visually appealing.
This is essential for all onboarding training processes, since the content needs to be fresh and up to date, so new employees can easily understand it.
“We instantly received positive feedback. Courses with isEazy Author are an innovative improvement in our way of creating content and learning. Their games and exercises not only save us time, but are an efficient way to train and evaluate our team.”
Lidia Krasowski
Head of CSM for Enterprise Customers
Sellics
RESULTS
Today, Sellics delivers its onboarding courses quickly and easily, without spending much time learning how to use the tool. As Lidia points out, “Its intuitive interface makes course creation simple, even if you’re a beginner. isEazy Author is one of the most innovative solutions I’ve come across, and we’ll continue to grow with it.”
Initially, Sellics planned to use isEazy Author only for onboarding courses, but after the success of these first steps, they are now expanding to other types of training—particularly those related to the customer journey.
“Looking ahead, we’ll involve more team members in content creation, both for our own projects and for our clients. It’s great to have found a tool that lets us share our knowledge in such a fun and effective way.”
Lidia Krasowski
Head of CSM for Enterprise Customers
Sellics
isEazy is the perfect solution for your company if you need…
More autonomy
Create e-learning content in just minutes with our agile and intuitive interface. All cloud-based and without the need for prior training on the tool.
Increase your engagement
Engage your employees with the most impressive courses. Include games, exercises, interactive infographics... and get professional results.
Results in record time
Save time creating e-learning courses with our ready-to-use templates, image bank, real-time editing... the most powerful features at your fingertips!
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