Frequently Asked Questions
Everything you need to know to get the most out of isEazy: products, benefits, support, AI and more.
All about isEazy
What is isEazy and what are its main advantages?
isEazy is the leading technology company in corporate e-learning. We provide companies with all the tools they need to drive talent development in a fast, easy, and effective way.
With over 20 years of experience and a specialized ecosystem of solutions — from content creation to learning management, engagement, and skills development — isEazy helps transform corporate training through cutting-edge technology, an intuitive user experience, and a practical, results-oriented approach.
What types of companies use isEazy?
We work with over 1,000 companies of all sizes and industries — from SMEs to large multinationals — across banking, retail, pharma, tech, manufacturing, education, the public sector, and more. isEazy adapts to any organization looking to boost team development.
What are the differences between isEazy’s products?
isEazy is a comprehensive e-learning solution that acts as a true one-stop shop for corporate training. Each of our products addresses a specific need — from autonomous or outsourced course creation to full learning management, skill development, or remote team training.
What sets us apart is that all of our tools are designed to work either together or independently, offering a seamless, connected, and hassle-free learning experience — all from one platform.
How can I start using isEazy?
It’s very simple. Just get in touch with us and one of our experts will guide you through the entire process. We’ll help you choose the solution that best fits your goals and implement it without complications.
Does isEazy offer free trials or customized demos?
Yes. You can try isEazy for free or request a personalized demo to see how our solutions can meet your company’s needs. We want you to experience isEazy firsthand before taking the next step.
What is isEazy’s pricing model?
We offer a flexible pricing model tailored to your company’s size and needs. We’ll recommend the option that best fits your goals and budget. Contact us for more details.
Is isEazy available in multiple languages and countries?
Yes. isEazy is used in over 90 countries, and our solutions are available in multiple languages. Everything is designed to provide a consistent and effective learning experience, no matter the location, language, or user profile — supporting global companies wherever they are.
What kind of support does isEazy offer its customers?
At isEazy, we support you every step of the way to ensure your training project is a success. Our customer service and technical support teams are available to resolve any technical or functional issues quickly and effectively.
How does isEazy integrate artificial intelligence into its solutions?
Artificial intelligence is at the core of isEazy’s innovative approach to corporate learning. It is embedded across our solutions to streamline processes, personalize the learning experience, and improve outcomes.
With AI, companies can save time, receive tailored recommendations, and ensure more efficient training aligned with each professional’s needs — all with top-tier security and user-friendliness.
isEazy Author
isEazy AuthorHow do I create an online course with isEazy Author?
Creating online courses with isEazy Author is fast and easy — even if you have no prior experience in instructional design or programming. The tool features an intuitive interface and smart functionalities that guide you through every step.
Thanks to our AI-powered features, you can automatically generate activities, voiceovers, and learning assets, saving time while enhancing the quality of your content. You’ll also find pre-designed templates, interactive elements, and multimedia resources that help you build engaging e-learning courses in just minutes.
Can I import SCORM or xAPI content into isEazy Author?
Yes! isEazy Author gives you full flexibility to work with the main e-learning standards. You can upload PowerPoint presentations and convert them into interactive courses.
Once your course is complete, you can export it in SCORM 1.2, SCORM 2004, or xAPI formats, ensuring compatibility with any LMS on the market. You can also share your course via direct link or distribute it through isEazy Author Go, our own content delivery and tracking platform.
What AI features are available in Author?
isEazy Author uses artificial intelligence to help you create more and better content in less time. You can automatically generate voiceovers, subtitles, quizzes, exercises, and interactive games — all based on your own content.
You can also create custom visuals aligned with your brand or even produce videos using virtual avatars — all with just a few clicks.
How can multiple users collaborate on course creation?
The collaborative editing feature allows multiple users to work on the same course simultaneously from different locations, with all changes automatically saved.
Users can see updates in real time, along with who made them and when. isEazy Author offers a smooth and efficient teamwork experience with no technical hassle.
What export formats does isEazy Author support?
Courses created with isEazy Author can be exported in the leading e-learning formats: SCORM 1.2, SCORM 2004, and xAPI, ensuring compatibility with any LMS.
You can also share them via direct link, publish them on your company intranet, or distribute them through isEazy Author Go, our proprietary course viewer and tracking platform.
isEazy LMS
How do I manage users and permissions in isEazy LMS?
isEazy LMS allows you to easily manage multiple environments, audiences, and user groups based on your company’s structure. You can assign custom roles such as learners, trainers, managers, supervisors, or coaches, and set access permissions for content, reports, and tools based on each profile. Everything is managed from an intuitive interface that adapts to complex or decentralized organizations.
What reporting and analytics options does the LMS offer?
Our platform provides comprehensive, customizable reports to track learner progress, participation, completion rates, and learning outcomes. You can generate dashboards by course, user, or department, schedule automated report deliveries, and export the data whenever needed.
Can I customize the platform with my company’s branding?
Yes. isEazy LMS is fully customizable both visually and functionally. You can configure it with your logo, corporate colors, messaging, and internal structure to create a learning environment that reflects your brand identity and enhances the learner experience.
How does isEazy LMS integrate with other platforms (ERP, CRM)?
isEazy LMS supports integration with other corporate tools via standard connectors, APIs, and Single Sign-On (SSO). This enables user synchronization, workflow automation, and connection to systems like ERPs, CRMs, or Active Directories, ensuring seamless, centralized management without data duplication.
Which devices and browsers are supported by isEazy LMS?
The platform is fully optimized for desktops, tablets, and mobile devices. It works with all major browsers (Chrome, Edge, Firefox, Safari) and operating systems, ensuring a smooth and consistent user experience wherever you are. Its responsive design also allows learners to access content anytime, anywhere, with ease.
isEazy Skills
What types of courses are included in the isEazy Skills catalog?
The isEazy Skills catalog features over 400 courses and 1,500 learning resources focused on soft skills and digital capabilities. You’ll find training on leadership, communication, productivity, well-being, sustainability, diversity, digital mindset, sales, customer experience, and more.
All courses are designed using a 100% practical methodology and are adapted to various formats, levels, and learning styles — to ensure an engaging and effective learning experience.
How does the flat-rate course model work?
With the isEazy Skills flat-rate model, your company gets unlimited access to the entire course and program catalog for one full year. This allows you to train all employees continuously and flexibly, with a fixed cost, without worrying about individual licenses or pay-per-use fees.
It’s the most efficient way to drive large-scale professional development.
isEazy Factory
What types of projects does isEazy Factory produce?
isEazy Factory develops fully customized e-learning courses with impressive results — and in record time. We create training projects for processes, products, company values, compliance, onboarding, sustainability, and more. Our team of experts in instructional design, pedagogy, and multimedia ensures a high-quality learning experience, engaging design, and full compatibility with any LMS.
Can I request custom-made content?
Yes! At isEazy Factory, we design fully tailored courses to match your learning objectives, brand identity, and specific business needs. You can choose from our ready-made templates or request a fully customized design — built exclusively for your organization.
isEazy Engage
How does the isEazy Engage app work for frontline teams?
isEazy Engage is a mobile app designed to support frontline professionals in their daily operations. Its main feature is task management, enabling you to assign tasks, track progress in real time, and ensure proper execution — all from a mobile device.
It also serves as an internal communication hub, with a news feed, chats, polls, and notifications to keep your team informed, connected, and aligned.
In addition, it provides workflow-integrated training, offering microlearning, gamification, and quick access to key resources like manuals and videos — even offline. Everything is built into one platform to boost productivity, engagement, and performance across your frontline workforce.
Integrations and Support
isEazy supports integrations with leading corporate tools through APIs, standard connectors, and Single Sign-On (SSO). This includes systems such as ERPs, CRMs, Active Directories, HR platforms, and other LMSs. These integrations ensure a centralized, secure, and seamless management of users, data, and workflows.
Our Customer Success team will guide you through the entire migration process to ensure a smooth, hassle-free transition. We assess your current setup, plan the migration of users, courses, and training history, and adapt the data to the new system — ensuring that nothing gets lost along the way.
We provide a comprehensive support service that includes technical assistance, continuous training, and strategic guidance. You’ll have access to a dedicated Customer Success Manager, as well as webinars, training resources, personalized sessions, and an always-updated help center. We’re with you before, during, and after your platform launch.
As a SaaS solution, isEazy is continuously updated without requiring any action on your part. We regularly release new features, usability improvements, and security updates. All updates are announced in advance and are accessible directly from the platform — so your team always stays ahead in the e-learning landscape.
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