2026-11-05

🤖🎓 Webinar: make AI your ally for course creation → Save your spot

x
Fondo

Online Course in
Phone Sales
And Sales Calls

Every call is a short opportunity: your team learns to
capture attention, handle objections and close
before the customer hangs up.

Imagen del grupoDerecho

What will your team learn?

  • Prepare the call with information about the customer and a clear objective, instead of dialling and seeing what happens.
  • Capture attention in the first few seconds, which is where it is decided whether the conversation goes on or ends.
  • Lead the call with questions that uncover the real need and let the customer do the talking.
  • Answer the most common objections with prepared arguments and without getting defensive.
  • Recognise buying signals and propose the close at the right moment.
  • Agree the next step before hanging up, so the call turns into a customer and not into a forgotten note.

 

Methodology:

This is a knowledge pill: a short, very focused format designed to
improve sales calls from the very same day.

logotipo

Duration

30 minutes

Level

Beginner

Format

100% online · at your own pace · no fixed dates

Languages

EN · ES · MX

LMS compatibility

SCORM

Who is this course for?

Icono

Learner profile

For anyone who wants to increase their sales over the phone. Especially useful for people whose main point of contact with the customer is a call.

Icono

Experience level

Beginner level. No previous knowledge required.

Icono

Industry

Applies to any sector that sells by phone, and is daily business in insurance, telecoms, financial services and any team doing phone prospecting.

Icono

Team size

Works for teams of any size, and shows immediately in those making many calls a day: a small change in the script multiplies across every contact.

Turn your calls
into customers and revenue

Preparation, opening, objections, buying signals, closing…
in this knowledge pill your team learns to sell over the phone.

Imagen

Results you can see in the pipeline

This is the training whose effect shows up soonest: more meetings that move forward, fewer opportunities going cold. Every technique your team applies turns into a sales conversation that gets further.

One shared method, not seven styles

When every rep sells their own way, the outcome depends on who picks up the phone. Training the whole team sets a shared pitch and a shared process you can review and improve.

New reps get up to speed sooner

The learning curve in sales is expensive: months of calls before it clicks. These courses shorten onboarding so new joiners start with the techniques already learned.

Ready to sell at a distance

Deals now close over video calls, on LinkedIn and in webinars. Your team learns to hold attention and build trust without being in the room, which is where most of it is lost.

Techniques that travel beyond sales

Making a case, negotiating and telling a story well are not just for the sales floor. What people learn here helps anyone who has to persuade: management, procurement or customer service.

SKILLS CATALOG

A catalog that grows with you

 

With more than 600 courses available and content in 8 languages -Spanish, English, German, French, Italian, Portuguese, LATAM Spanish and Brazilian Portuguese-, your team always has the training it needs, in its own language. We add new titles every month, so the catalog never goes stale.

Imagen

Other related sales courses

Not quite what you’re looking for? Take a look at all our sales courses!

Business skills, Sales

Online Course in Elevator Pitch

Empower your professionals to make a lasting impression from the get-go. This course teaches how to craft a compelling elevator pitch that captures any audience’s attention in mere minutes. From structuring clear and persuasive messages to mastering effective presentation techniques, your employees will learn to shine in any meeting, event, or key engagement.

Ver curso

30 minutes

Br

En

Es

+ 2

Sales

Online Course in Negotiation with NLP

Want your team to negotiate with more confidence and persuasion? This course will teach them how to apply Neuro-Linguistic Programming (NLP) techniques to better understand their interlocutors, adapt their communication, and achieve more effective agreements. Prepare your sales team to identify metaprograms and apply persuasive strategies, enabling them to successfully close negotiations and build strong business relationships.

Ver curso

30 minutes

Br

En

Es

+ 2

Sales

Online Course in Phone Sales

prepare, execute, and successfully close sales calls. From capturing the customer's attention to handling objections and closing deals, your employees will develop effective techniques to transform every phone conversation into a business opportunity. Ideal for sales teams looking to improve their performance in sales calls and increase their revenue.

Ver curso

30 minutes

En

Es

Lat

Sales

Online Course in Sales Webinars

Let your employees learn to turn webinars into powerful sales tools with the keys to preparing, executing, and managing virtual presentations that capture attention and stand out from the competition. They will discover how to create irresistible invitations and design high-impact presentations, manage incidents, and conduct effective follow-ups to transform each webinar into a business opportunity.

Ver curso

60 minutes

En

Es

Lat

Sales

Online Course in Social Selling

Let your team conquer the digital space and take your sales to the next level. This course teaches your salespeople how to apply effective social selling strategies, using social media to attract, connect, and convert potential customers into real sales. They will learn to define their target audience and strategically capture attention, as well as enhance your brand's digital presence and monetize their efforts with measurable results.

Ver curso

60 minutes

En

Es

Lat

Sales

Online Course in Storytelling for Sales

Turn every sale into a memorable experience. Teach your commercial team to use the power of storytelling to emotionally connect with customers, build trust, and close more deals. They will learn how to create impactful stories and select the right narrative for each situation, allowing clients to identify with your brand and product.

Ver curso

60 minutes

En

Es

Lat

Sales

Online Course in Virtual Sales Meetings

Do you want your commercial team to master the digital world? This course will teach them to overcome the challenges of virtual sales and close more deals with clients through effective online meetings. From creating a positive first impression to managing setbacks and conducting strategic follow-ups, your employees will acquire the skills needed to negotiate with confidence and credibility in virtual environments. Ideal for companies looking to maximize their impact in the digital world.

Ver curso

60 minutes

En

Es

Lat

Sales

Elevator pitch: The ultimate technique for capturing attention

Provide your commercial team with the ability to make an impact from the first second. This course teaches how to create a powerful elevator pitch that captures any audience's attention in just a few minutes. From structuring clear, persuasive messages to using effective presentation techniques, your employees will learn to stand out in any meeting, event, or key interaction.

30 minutes

Br

En

Es

+ 2

Hundreds of companies already trust isEazy Skills

+150

Satisfied customers

+500

Projects

+1M

Students

+40

Countries

Award-winning e-learning training

Recognized by leading companies and professionals in the e-learning industry.

Frequently Asked Questions About Sales Training Courses

How can isEazy Skills courses help increase my company's sales?

Our courses are designed to enhance every stage of the commercial process: from capturing clients’ attention to negotiating and closing deals. Your team will learn practical techniques they can immediately apply to increase conversions and generate more revenue.

Are the courses only for experienced salespeople?

No, the sales training courses are suitable for both experienced professionals and those just starting their sales careers. We offer content adapted to different levels to ensure effective learning for everyone.

What specific techniques are taught in isEazy Skills sales courses?

They cover a wide variety of techniques, such as consultative sales, NLP negotiation, social selling, commercial storytelling, objection handling, and phone call management. Everything is aimed at improving persuasion, closing more deals, and building customer loyalty.

Do the courses include digital sales training?

Yes, our courses cover essential techniques for selling in digital environments, such as social selling, sales webinars, phone calls, and virtual meetings. This enables your team to adapt to new digital market trends.

In which sectors are these courses most effective?

The courses are applicable to any sector that requires sales teams, from B2B and B2C companies to startups and large corporations. They are adaptable to both traditional and digital commercial environments.

What "soft" skills are developed in the sales courses?

persuasion, effective communication, empathy, objection handling, and emotional intelligence, which are essential for establishing strong business relationships.

How long does it take to see results?

Results can be noticed from day one, as the courses include techniques that the team can immediately apply to improve their commercial performance.