How to identify training needs in 5 easy steps

training needs

Employee training is one of the most important internal processes for any organization to achieve its goals. However, this effort made by companies to train their employees requires a comprehensive training needs analysis to be successful.

A training needs analysis assesses employees’ skills and knowledge and the organization’s objectives to determine what training the employees require to achieve them.

Even the most comprehensive training programs can develop knowledge, skills, or competencies gaps if the training is not aligned to meet the company’s needs. But how can these training needs be identified? We’ll tell you all about it step by step in this article.

How to identify training needs within your employees?

Each employee is unique, possessing specific individual skills and competencies; that’s why training employees in the same way may only work if it’s a matter of general policy or standard procedures. So it’s necessary to assess each employee’s training needs when it comes to specific skills. Follow these easy steps to start your training needs analysis:

1. Establish goals: What does the company want to achieve?

All companies need to establish their goals and objectives before undertaking any training actions. These objectives range from improving support. Establishing the objective officially and adapting the training to achieve it’s crucial.

Clarifying your organization’s objectives will not only help you get a sense of where you are now and where you want to go, but it will also help you find out how your employees are performing. From there, you can determine what knowledge or skills they will need to acquire for the organization to grow.

2. Identify the skills or knowledge needed to achieve it: What do employees need to learn to achieve these goals?

Once you know your company’s objectives, you can begin to identify the skills or knowledge your employees need to achieve them. It’s necessary to recognize the natural evolution of the company’s needs, its internal processes, and which employees’ abilities or skills you need to face these changes. In this step, it’s essential to list these skills to focus the training program on them.

3. Assess competencies: Do employees already have some of these skills and competencies?

With a clear list of these necessary skills and knowledge, it will be much easier to see where your employees stand and discover which skills and competencies match those they already have or lack. Some helpful methods to assess competencies or skills are:

  • Assessment questionnaires and reports

You can use questionnaires to determine workers’ skills, competencies and behaviors and assess these questionaries to make an evaluation report. With online training, this process is much simpler if you use an LMS to oversee employees’ performance.

When doing the questionnaires, you should select each question carefully to understand how well your employee accomplishes his role and duties. With this data, you will have a starting point to determine your employees’ skill level and if it’s necessary to carry out additional training.

LMS allows companies to simplify learner evaluation processes and access critical information on the progress and development of course attendees through metrics or reports by individuals, departments, or areas. Do you want to know about the latest LMS designed for users? Check this article! 

  • Interviews

This method is based on frequent conversations between an interviewer and the employee. Interviews can also provide valuable data on the employee’s understanding of their role and performance concerning KPIs established for their position.

  • Focus groups

Group interviews conducted by a leader aim to encourage the participants to interact to obtain data on the training needs detected by themself. They also tend to reveal any information that provides insight into where employees currently stand regarding the company’s objectives.

  • Observation

Observing an employee performing their everyday duties or resolving problems could provide a lot of information about their skills and knowledge and help determine which ones need to be reinforced through training.

4. Provide appropriate training: Which training method to use?

Once you know what the training will focus on, weigh the available training resources. E-learning is currently the most suitable option to carry out your corporate training program since technology provides the opportunity to enjoy efficient and cost-effective learning methods that respond to modern learners’ needs

One of the best ways to do this is using a learning management system or LMS. These platforms allow your employees to access their training and complete courses at their own pace. Besides, you can use engaging e-learning content with diverse multimedia resources, gamification, and micro-learning to boost knowledge. Such platforms also provide efficient evaluation standards and spaces for communication, allowing you to detect changes, adapt the training, and align it with the company’s objectives when necessary.

5. Analyze results and prioritize training needs

You already have all the necessary information to determine the training needs of your employees, so now the most important thing is to prioritize these needs.

The next step is to focus on the most problematic aspects of the most critical training needs, which will improve the organization’s performance quickly. With the right technology, as the training progresses, you will be able to address each of your team’s training needs in a personalized way and with a suitable pace and format so as not to overwhelm them.

Create and optimize your training project at any stage with isEazy LMS

IsEazy LMS is the learning management platform that accompanies you step by step to offer your employees a complete and personalized training experience. Now that you know how to identify training needs, you need to use technology to take your training program to the next level. 

Use the analysis performance of an LMS to oversee your team’s training needs in any company area, create your e-learning content and optimize your training program, and evaluate the results to keep improving. You can measure the impact of your training by individual or group. Try isEazy LMS for free!

Yolanda Amores


Yolanda Amores

Chief Marketing Officer at isEazy

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